What Happened?
Denver, CO-based Clickfox Appointed Marco Pacelli as Chief Executive Officer
About the Company
Clickfox is the defining leader of customer experience analytics (CEA) software and solutions. Transcending a limited single channel view, Clickfox CEA patented behavioral analysis engine provides a visually intuitive mapping of all customer interactions—from IVR, retail, web, and email to agent CRM desktops, handheld devices, and interactive kiosks—delivering unparalleled visibility to uncover hidden connections and reveal bottom-line customer insights. Deployed by some of the nation’s largest telcos, financial institutions, among other Fortune 500 enterprises, Clickfox has a proven track record of helping world-class service providers dramatically boost operational efficiency and profitability.
About the Person
Marco Pacelli is Chief Executive Officer at Clickfox. Previously, Marco held various senior HR leadership roles in the industry.
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