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Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
FlexITy Solutions Inc. is a Richmond Hill, ON-based company in the Software & Internet sector.
Dura Software is an expert in acquiring, owning, and operating "Hyper-Niche" software businesses. Over the coming years, Dura will continue to expand by acquiring great businesses and by generating sustained profitable growth from business operations. Dura Software is based in downtown San Antonio and operates a portfolio of companies that include 6Connex, dbtech, DVSAnalytics, Eventory, Lane, Moki, NordicIT, SecureVideo, and Vertex Systems.
Integrated Barcoding Systems is a Ann Arbor, MI-based company in the Software and Internet sector.
Field2Base is a Morrisville, NC-based company in the Software and Internet sector.