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Fusion Alliance Inc is a Indianapolis, IN-based company in the Software & Internet sector.
Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment insights and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI`s headquarters is in San Francisco with an office in Bangalore, India.
Founded in Boston`s Innovation District in 2013, Kitewheel is the world`s only cloud-based Customer Journey Hub orchestrates intelligent customer journeys by unifying decisions across all touchpoints and channels, to provide seamless customer experiences that drive real-time revenue as well as long term loyalty. Recognized as a Gartner Cool Vendor in 2014, a Gartner MQ Visionary in 2016 and a Forrester Wave Leader in 2017, Kitewheel serves its global partner and client base from offices in Boston, New York City and London. The demand for Kitewheel`s solution is growing as all brands must now compete for the attention of the cross-channel consumer by orchestrating customer journeys in real-time. Connect with us today to see how our Customer Journey Hub can transform your customer engagement and increase ROI!
Global Insurance Technology is a Hollywood, FL-based company in the Software and Internet sector.
Grasp Software is a Demorestville, ON-based company in the Software & Internet sector.