Wendy Chaguaceda was Appointed as Director Human Resources at NCO Group, Inc.

Date of management change: June 22, 2011 

What Happened?

Horsham, PA-based NCO Grouphired Wendy Chaguaceda as Director Human Resources


About the Company

NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions. To meet and surpass the growing and complex needs of our clients, NCO's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality. NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle. Like us on Facebook.com/ncogroup Follow us on Twitter.com/ncogroupinc Specialties CRM, Credit & Collections, BPO, Outsourcing, Call Centers, Customer Care


About the Person

Wendy Chaguaceda is Director Human Resources at NCO Group, Inc.. Chaguaceda is responsible for various aspects of Human Resources function at NCO Group, Inc.. Previously, Chaguaceda held various HR leadership roles in the industry.


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