What Happened?
San Jose, CA-based ServiceAide Appointed Wai Wong as Founder and Chief Executive Officer
About the Company
ServiceAide is a leader in intelligent chatbots called virtual agents, that make service and support more productive and intuitive for customers and support teams. The companys AI-powered virtual agent called Luma engages end users through a simple, conversational interface to understand and expedite service requests, automate service delivery and improve the customer experience. The company also offers a multi-function IT Service Management platform used by companies around the world to effectively manage the delivery and support of IT services. ServiceAide was selected as a leader in a recent Forrester Research New Wave™ report on Standalone Chatbots For IT Operations.
About the Person
Wai Wong is Founder and Chief Executive Officer at ServiceAide. Previously, Wai held various senior HR leadership roles in the industry.
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