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Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We know that your customers are the lifeblood of your business, which is why delivering outstanding customer experiences is the lifeblood of ours. Transcom`s business is to help make sure that your customers form positive perceptions of their interactions with you. We do this not only by providing excellent customer service, but also by putting what we learn to work for you. Customer experience is the culmination of many great customer interactions over time. By analyzing these interactions, across a variety of channels and customer touch points, we generate insights that help you adapt your offerings and improve how your customers think and feel about your brand. And their decision to stay with you, buy more from you, and tell others about you, is what keeps your business growing. We are 29,000 customer experience specialists at 54 contact centers across 23 countries, delivering services in 33 languages to over 400 international brands in various industry verticals. We are where your customers are. Whether onshore, offshore or near shore, we are uniquely focused on delivering outstanding customer experiences, driving satisfaction, brand loyalty and additional sales while also adding insights and value to our clients` business operations.
Medaxion partners with hospitals and anesthesia practices to optimize OR performance and revenue. Our easy-to-use solutions and powerful intelligence capability advance clinical care, improve your financials and enhance quality – whether youre part of a large enterprise or a smaller scale organization. Our team has a combined 100+ years of experience in the anesthesia industry – serving as a valuable partner to clinical, pharmacy, RCM, nursing and executive teams. Medaxion solutions deliver clear, complete anesthesia case data so you can close communication gaps between OR, pharmacy, revenue cycle, and clinical teams. Our Insight Engine works in the background, surfacing trends, current issues, and the best next steps for your organization. Medaxion simplifies work for key healthcare personnel, without introducing IT complexity. By design, our products are easy to use and fast. Medaxions cloud-based technology drives real-time relay of activity data from clinical staff to a robust management and messaging system. We compile inputs from various sources to deliver relevant information when needed.
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