What Happened?
Vancouver, BC-based BuildDirect Appointed Suzanne Mercier as Chief People Officer
About the Company
BuildDirect is an online supplier of home improvement products dedicated to being below budget and above expectations. Through custom and proprietary web analytics and forecasting tools, BuildDirect is reinventing and redefining how consumers can receive the best prices for their home or renovation needs without sacrificing quality. For manufacturers around the globe, BuildDirect identifies in real time how a product is performing, forecast trends and pinpoint production needs to improve manufacturing efficiencies. By connecting the consumer directly to the manufacturer, BuildDirect simplifies the buying chain resulting in the best prices in the market with the same level of quality as national brands. Consumers enjoy the flexibility to purchase home improvement products online with generous free samples, easy product delivery, 30-day return guarantee and access to product experts. BuildDirect delivers a reliable and hassle-free experience in an industry known for historically poor customer service and where often, the consumer assumes all of the risk. Ultimately, BuildDirect exceeds expectations by supplying quality products and ideas for less time, effort and money giving customers a great sense of accomplishment by helping them turn their house into a home.
About the Person
Suzanne Mercier is Chief People Officer at BuildDirect. Previously, Suzanne held various senior HR leadership roles in the industry.
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