What Happened?
Bryn Mawr, PA-based Susan Haindl as Chief Administrative Officer
About the Company
This year marks Aqua`s 130-year anniversary of protecting and providing water service in the communities we serve. Our history dates back to Jan. 4, 1886, when a group of Swarthmore College professors were granted a charter to supply water to the residents of Springfield Township, Delaware County, Pennsylvania. The professors had previously been part of an association that included Swarthmore residents who had abandoned their wells in favor of nearby spring water. They built a small pumping station and laid pipes to their homes. At first, new customers were welcomed openly, but as the number of potential customers increased, so did the association`s operating responsibilities. It was then that the association decided to incorporate the Springfield Water Company — the future Aqua America. Today, Aqua provides water and wastewater services to approximately 3 million people in 8 states and continues to grow its operations through acquisitions.
About the Person
Susan F. Haindl, also known as Sue, is the Chief Administrative Officer at Aqua America, Inc. In her new position, Haindl will report directly to the chief financial officer (CFO) and oversee all of the company`s administrative support services departments, including information services, customer service, fleet and purchasing. Haindl comes to Aqua America with extensive experience, most recently as vice president of Anexinet, a provider of digital business solutions. Previously, she was managing director, operations for The Pew Charitable Trust where she led the business transformation of an operations organization made up of information technology, real estate, human resources, operations planning and project management. She also brings utility experience to the table having worked at Exelon as director of the IT planning and business office, and as director of merger integration. Haindl has a bachelor`s degree in business administration from the University of Pennsylvania`s Wharton School of Business and a master`s degree in business administration from St. Joseph`s University. She serves on the board of directors of the Union League of Philadelphia and is a trustee for the league`s Youth Work Foundation. Her other civic activities include the Archdiocese of Philadelphia Audit Committee, the World Meeting of Families` Technology Committee, the Forum of Executive Women, and the Delaware County SPCA Building Committee.
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