What Happened?
San Jose, CA-based Gojek Promoted Susan Chen as Senior Vice President and Global Head of Leadership and Talent Development
About the Company
Gojek is Southeast Asia`s leading on-demand multi-service platform and digital payment technology group. Gojek was first established in Indonesia back in 2010 as a call center offering only courier delivery and two-wheeled ride-hailing services. Gojek launched its application in 2015 with only three services (GoRide, GoSend, and GoMart). Today, Gojek has evolved from ride hailing to an ecosystem with three Super Apps – Consumer Super App, Driver Super App, Merchant Super App - providing more than 20 services, ranging from transportation, food delivery, groceries, massage, house cleaning, logistics to a cashless digital payments platform called GoPay. Gojek Group now operates in 207 cities in 5 Southeast Asian countries (Indonesia, Vietnam, Singapore, Thailand, and the Philippines by acquiring a fintech company Coins.ph). Gojek was the first company in Indonesia to earn the unicorn status, as stated by an independent third party. In April 2019 CB Insight announced that Gojek became the first decacorn in Indonesia, a company with a valuation exceeding US$ 10 billion. In 2019, Gojek has once again made it to the annual Fortune Change the World List, becoming the only company from Southeast Asia to make the list twice. From ranking 17th in 2017, Gojek has leapt forward and ranked 11th out of 52 global companies including Apple (16th), IBM (21st), and Alibaba (37th). Gojek has solid financial backing from investors, including Astra International, bibli.com, Google, Mitsubishi, Sequoia, Northstar, Singapore`s sovereign wealth fund Temasek Holdings, KKR, Warburg Pincus, Visa, Parallon, SCB, Chinese internet giant Tencent, JD.com, meituan.com, and Capital Group, among others. The Gojek app is available for iOS and Android.
About the Person
Susan Chen is Senior Vice President and Global Head of Leadership and Talent Development at Gojek. Previously, Susan held various senior HR leadership roles in the industry.
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