What Happened?
DeWitt, MI-based Sue Bosscher as Director of Human Resources
About the Company
DENTCO was the first to engage and brand Exterior Services Management (ESM) in a fragmented industry. Until this model was unveiled, many national businesses struggled with fragmentation and poor results of decentralization. To this day, many competitors have attempted to duplicate the ESM model, but DENTCO remains the only company who is 100% dedicated to the ESM philosophy and has the experience of performing every service that we manage. Applying over 30 years of exterior experience, DENTCO helps clients consolidate, centralize, reduce costs and realize the importance of quality-assured services. DENTCO employees` performance of hands-on ESM philosophies, supported by our robust EQM application, allow facility managers to oversee thousands of sites nationally via the Internet. DENTCO has seen considerable growth and has maintained a 99% customer retention rate. From this growth, we have continued to reinvest in the three cornerstones of our business model – People, Process and Technology.
About the Person
Sue Bosscher is Director of Human Resources at DENTCO. Previously, Sue held various senior HR leadership roles in the industry.
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