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KANA Software, Inc. (KANA) develops, markets and supports customer communications software products. KANA solutions automate the processes needed to serve its clients’ customers. KANA provides an integrated solution, which enables organizations to deliver service across all channels, including e-mail, chat, call centers, and Web self-service. The Company's solutions include products, such as Kana IQ, KANA Response, KANA ResponseIQ, and KANA Contact Center. The Company maintains direct sales personnel across the United States, and internationally in the United Kingdom, Ireland, Continental Europe, Asia Pacific, Japan and Canada. In June 2007, KANA completed the acquisition of eVergance Partners, LLC.
Databook Customer Intelligence Platform accelerates enterprise sales performance at scale with three integrated products: Databook Intent Dashboard, Databook Insights Platform and Databook Sales Decks. Databook Intent Dashboard improves Marketing-to-Sales performance while decreasing costs by helping customer-facing teams prioritize the companies most likely to buy. Databook Insights Platform accelerates qualified pipeline and top-line growth by delivering strategic value and offering a hyper-personalized customer experience. Databook Sales Decks increases sales organization productivity at scale by enabling 1-click, dynamic, empathic customer content that delivers to the customer`s perspective.
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