What Happened?
Roseburg, OR-based First Call Resolution Appointed Naveed Agha as Director, Talent Acquisition
About the Company
CR is the premier provider of outsourced live agent call center and business process solutions. All of our operations reside within the United States in the states of Oregon` Washington` and Montana. We provide a wide range of outsourced contact center` business process and social networking solutions to industries that include the high tech` internet` e-retail services` telecom` healthcare` finance` travel` transportation` insurance and various sectors of the new economy. Our specialty is creatively working alongside our clients` existing operations and support desks` helping to fill in sales` service and support gaps like phone` email` web chat` social media` and back office process. Our mission and focus is to be the most respected and disruptive outsourcing partner in the industry. We strive to provide the highest possible quality at the lowest cost to our clients. To accomplish that we are building a new class of high quality` domestic based contact and business process outsourcing centers right here in the United States. With 6 contact centers across the state of Oregon` FCR operates facilities in the communities of Roseburg` Grants Pass` Coos Bay` Veneta` Eugene` and Independence. Our centers are filled with the most dedicated and creative colleagues who help take our client’s business to the next level.
About the Person
Naveed Agha is Director, Talent Acquisition at First Call Resolution. Previously, Naveed held various senior HR leadership roles in the industry.
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