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HyperQuest launched in 1999 after its founder, Jeff Hogan, was involved in a car accident. In an attempt to work through the insurance claims process to repair his car, he recognized that easy access to parts could have kept his vehicle from being totaled. Determined to find a way to enable such access, he quit his job, launched HyperQuest, and within 12 months introduced its first claims technology solution to the marketplace – an alternative parts locating system for repairers and insurers. As HyperQuest grew, focused research and input from industry players uncovered other unmet needs in the Property and Casualty claims market. From an initial set of alternative parts solutions, HyperQuest services expanded to bring automation technology to a broad set of appraisal, repair, and claims handling processes
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