| Name | Title | Contact Details |
|---|---|---|
Paula Chermela |
Vice President People | Profile |
TMNA Services, LLC was established in 2012 as the shared services company to Tokio Marine North America, Inc. (TMNA). With headquarters located in Bala Cynwyd, Pennsylvania, TMNAS provides value-added services to all TMNA Group Companies including Philadelphia Insurance Companies (PHLY), First Insurance Company of Hawaii (FICOH), Tokio Marine America (TMA), and its insurance companies. Our range of services include Legal, Internal Audit, Actuarial, Information Technology, Facilities, Finance & Accounting, Corporate Communications, and Human Resources, which deliver efficiencies and cost savings through the streamlining of processes, while building synergies across our business units. At TMNAS, customer service is our focus -- the key to our success is the voice of our customers. We are passionate about the services we provide, and work to support our business units with the resources they need to accomplish their objectives. We continuously work to improve the quality of our services, based on results from our Key Performance Indicators (KPIs).
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