What Happened?
Irvine, CA-based Mark Cunningham as Senior Vice President and Chief Human Resources Officer
About the Company
At Alorica, we only do one thing we make lives better. How? By creating insanely great experiences for customers online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world-class services, including customer relationship management and back office support. We`re proud to passionately serve clients as diverse as we are including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 150 locations across 16 countries around the globe.
About the Person
Mark B. Cunningham is the Senior Vice President and Chief Human Resources Officer at Alorica. Effective as of July 20, 2015, Mark oversees Alorica`s talent acquisition and workforce strategies across 62 US and 11 global sites. Mark joins Alorica from Xerox where he served in various roles since 2003, most recently as the global human resources executive for operations in more than 60 countries. In his previous role, Mark led more than 150 professionals in promoting outsourcing services to industry-leading companies, and contributed to sales to help grow annual revenue. In 2006, he was also an integral part of ACS, now Xerox`s acquisition of Intellinix from Ernst & Young, where he spearheaded the integration and organizational restructuring of their HR and Learning Outsourcing businesses. At Alorica, Mark`s responsibilities include human resources, talent and people development and organizational capability. Alorica, which acquired several of West Corporation`s agent services businesses in early 2015 for $275 million, is now one of the largest Business Process Outsourcing (BPO) providers in the US with nearly 48,000 employees globally.
Info Source
News
Short Profile