What Happened?
Bryn Mawr, PA-based Karen Heisler as Senior Vice President and Chief Human Resources Officer
About the Company
This year marks Aqua`s 130-year anniversary of protecting and providing water service in the communities we serve. Our history dates back to Jan. 4, 1886, when a group of Swarthmore College professors were granted a charter to supply water to the residents of Springfield Township, Delaware County, Pennsylvania. The professors had previously been part of an association that included Swarthmore residents who had abandoned their wells in favor of nearby spring water. They built a small pumping station and laid pipes to their homes. At first, new customers were welcomed openly, but as the number of potential customers increased, so did the association`s operating responsibilities. It was then that the association decided to incorporate the Springfield Water Company — the future Aqua America. Today, Aqua provides water and wastewater services to approximately 3 million people in 8 states and continues to grow its operations through acquisitions.
About the Person
Karen M. Heisler is the Senior Vice President and Chief Human Resources Officer at Aqua America, Inc. As Chief Human Resources Officer for Aqua America, Heisler will lead a department of more than 20. She is charged with attracting and retaining the talented people who will work to keep Aqua America in a leadership role in the utility industry. Heisler will lead the effort to ensure that Aqua America`s more than 1,600 employees receive the professional development and training opportunities to ensure they are part of a world-class workforce. Heisler will also have responsibility for employee benefits, compensation, and labor relations for Aqua America`s 14 local bargaining units. Heisler comes to Aqua America from UGI Utilities, Inc. where she was vice president of human resources and administration since 2012. Prior to UGI, Heisler was corporate vice president of human resources for Precyse Solutions, a national provider of health information management services and technologies; and senior vice president of human resources for Pegasus Communications, a mid-sized telecommunications company. She also held senior human resources positions with Comcast Corporation and Episcopal Hospital in Philadelphia. Heisler earned her B.S. in journalism from Temple University and an M.S. in management from LaSalle University. Her professional memberships include the Human Resources Executive Alliance and the Society of Human Resources Management.
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