What Happened?
Long Island City, NY- based JetBlue has Promoted Joanna L. Geraghty as Executive Vice President of Customer Experience
About the Company
JetBlue was founded with a simple goal in mind: To bring humanity back to air travel. That`s what brought us this far, and that`s what will take us into the next 10 years and beyond. Onboard our flights, enjoy award-winning service; complimentary, unlimited brand-name snacks and beverages; comfy, leather seats; free 36 channels of DIRECTV® and more than 100 channels of SiriusXM Radio; and the fact that your first checked bag is always free. Because at JetBlue, we strive to put customer needs in front of our own, in everything we do. That might explain why JetBlue was recently ranked “Highest in Customer Satisfaction Among Low Cost Carriers in North America” by J.D. Power and Associates for the tenth year in a row. We offer nonstop daily service to more than 75 destinations in the continental U.S., Bermuda, the Caribbean, Mexico and Latin America; and Getaways vacation packages with big savings and peace of mind all the time.
About the Person
Joanna L. Geraghty is the Executive Vice President of Customer Experience at JetBlue Airways. Joanna Geraghty joined JetBlue in 2005 and was named the Chief People Officer in September 2010. She is responsible for strengthening our culture, ensuring that every Crewmember has a voice and the opportunity to help shape their experience, and that all Crewmembers and Crewleaders are valued, appreciated and understand their role in the company's success, and share in that success. Joanna previously served as Vice President, Associate General Counsel and Director, Litigation and Regulatory for the New York-based airline. She has been with JetBlue since March 2005. She will report to Chief Executive Officer Dave Barger. Before joining JetBlue, Joanna was a partner at Holland & Knight, in their Litigation Section located in New York. There, she handled complex litigation and regulatory issues, with a particular emphasis on aviation matters. She received her B.A. from the College of the Holy Cross in 1994, her Masters in International Relations from the Maxwell School of Citizenship and Public Affairs at Syracuse University in 1997, and her J.D. from Syracuse University College of Law in 1997.
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