What Happened?
, -based Eventus Solutions Group Appointed JoAnna Lloyd as Senior Vice President Client Services
About the Company
Eventus Solutions Group is a nationally recognized consulting and managed services firm made up of experienced professionals that are 100% focused on customer engagement. From the ground up, we have built our firm to fuse strategic planning, technology sourcing and implementation, and day-to-day operational execution exclusively in the contact center and customer engagement arena. With over 200 successful contact center consulting projects delivered, our client list includes some of the most well known brands in healthcare, insurance, retail, communications, government and other industries. The popularity of our services and unique business model has earned us recognition on the Inc. 500 list of the nation`s fastest growing private companies. Much of this growth has come from repeat business with existing clients. Our single biggest strength at Eventus is the blend of talent and expertise we offer to our clients. Eventus senior engagement resources have a minimum of 15 years experience in their fields. Most have served at the C-Level or VP-Level in large firms, and most have managed P&L responsibility in customer engagement oriented roles including sales, marketing and service. Our employees hold numerous relevant industry certifications including project management, Six Sigma, CRM, marketing automation and contact center management. When we engage in projects, the teams we deploy are consistently much smaller and much more senior than those typically provided by other firms. Instead of our clients having to teach their consultants about their business, our consultants share insights with our clients about the most cost effective business strategies, implementation methodologies and management practices. This `special forces` style outcome-focused client delivery model consistently produces on time and on budget projects with no change requests. Finally, since the founding of Eventus, we have maintained a philosophy of being easy to do business with. We are very flexible in terms of contract models and pricing. While we prefer fixed price contracts, we are perfectly willing to work on a time and materials basis when that is our client`s preference. Furthermore, we make sure our senior executives create `high touch` relationships with our clients.
About the Person
JoAnna Lloyd is Senior Vice President Client Services at Eventus Solutions Group. Previously, JoAnna held various senior HR leadership roles in the industry.
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