Jennifer Falkenberg was Appointed as Director of Learning, Card Contact Center Organization at Capital-One

Date of management change: May 15, 2017 

What Happened?

Mc Lean, VA-based Capital-One Appointed Jennifer Falkenberg as Director of Learning, Card Contact Center Organization

 

About the Company

Capital One Financial Corporation, incorporated in July 21, 1994, is a diversified banking company focused primarily on consumer and commercial lending and deposit origination. Its principal business segments are Local Banking and National Lending. Local Banking includes consumer, small business and commercial deposits, and lending conducted within its branch network. The National Lending segment consists of three sub-segments: the U.S. Card sub-segment, which consists of domestic consumer credit and debit card activities; the Auto Finance sub-segment, which includes automobile and other motor vehicle financing activities, and the Global Financial Services sub-segment consisting of international lending activities, small business lending, installment loans, home loans, healthcare financing and other diversified activities.

 

About the Person

Jennifer Falkenberg is Director of Learning, Card Contact Center Organization at Capital One. Previously, Jennifer held various senior HR leadership roles in the industry.

 

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