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Every day, consumers are looking for ways to make their lives easier. In fact, we now live in a world where we expect to find an easier way to do things. Gift cards have not evolved in over 24 years. In fact, the company who invented gift cards no longer exists. GiftYa is a unique gift to evolve the gift card. Easy, personalized and meaningful… a GiftYa is sent within seconds, cant be lost and doesnt lose value! Gift cards are cumbersome, easily lost and stolen, and cannot be personalized.
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Element Blue is a leading provider of IBM’s Intelligent Operations Center (IOC), as well as IBM WebSphere Portal, IBM Business Process Manager platform, and IBM SmartCloud solutions. We create software products serving the Energy, Healthcare, Retail and Government markets. Element Blue has over 12 years of organizational history in creating value for business operations with innovative web and mobile applications.
Earth Networks has been Taking the Pulse of the Planet® for more than 20 years. We help organizations mitigate financial, operational and human risk by providing environmental intelligence from the world`s largest hyperlocal weather network. Schools, airports, sports teams, utilities and government agencies rely on our data solutions to safeguard lives, prepare for weather events and optimize operations. Companies across all industries use our weather data to make informed decisions regarding risk management, business continuity and asset protection.