| Name | Title | Contact Details |
|---|---|---|
Billi Kiester |
Director of Talent Acquisition | Profile |
Uptivity, an inContact company, is the only contact center workforce optimization (WFO) solution that delivers exactly what any client needs, every time, with unparalleled customer service and a lower total cost of ownership. Period. We support you to continuously improve every aspect of any agent`s performance, thanks to a modern, integrated, and easy-to-use suite of tools that offers a unified system for performance management, workforce management, speech analytics, and call recording, always delivered every step of the way with passionate and knowledgeable in-house support.
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At RG, we partner with our clients to test and refine every solution to meet their exact needs. We take pride in tackling complex challenges with fresh insights and helping unexpected possibilities become real. We combine leading-edge capabilities in management and technology with a seasoned understanding of our clients’ missions. Founded in 1980 as Robbins Gioia, our firm was an early innovator in program management and a model for many federal contractor firms that followed. Over the years, we’ve evolved and expanded our offerings to become the RG our clients know today – building purpose-built solutions to diverse challenges in business and government, and helping clients achieve lasting, visible success on every mission scale.