What Happened?
Dallas, TX-based Southwest Airlines Corporation has promoted Ellen Torbert to Vice President of Diversity & Inclusion.
About the Company
Southwest Airlines is all about moving People--by helping them travel from one place to another, and by genuinely caring for Employees and Customers. Our Employees make us who we are, and the Heart at the center of our bold look helps us communicate our passions--providing outstanding Customer Service, offering affordable travel options, and following the Golden Rule. Based on the U.S. Department of Transportation`s most recent data, we`re the nation`s largest carrier in terms of originating domestic Passengers boarded. We operate an all-Boeing fleet (the largest in the world!), the majority of which are equipped with satellite-based WiFi providing gate-to-gate connectivity while over the United States. That connectivity enables Customers to use their personal devices to enjoy on-demand movies and television shows, as well as nearly 20 channels of free, live TV compliments of our valued Partners! Bags Fly Free on Southwest, and we`re the only major U.S. airline to offer that to everyone (first and second checked pieces of luggage, size and weight limits apply), and there are no change fees, either, though fare differences might apply. We don`t like fees, and we love connecting People to what`s important in their lives! That`s what Southwest Heart is all about!
About the Person
rn As Vice President Diversity & Inclusion, Ellen encourages the spirit of inclusion in all departments of the Company and champions diversity Leadership to foster innovation and positively impact Southwest’s performance. She began her career with Southwest Airlines 28 years ago. Prior to leading the Diversity & Inclusion Department, Ellen dedicated 24 years to the Customer Support & Services (formerly Reservations) Department where she served as Vice President from 2000-2011. Ellen has been recognized for her leadership in diversity at Southwest, her participation in professional organizations in the community, and her service on advisory boards. In 2014, Ellen was named Most Powerful and Influential Woman of Texas at the Texas Diversity and Leadership Conference. She also received the Rosa Parks Diversity Leadership Award, presented by the WTS (Women’s Transportation Seminar) San Francisco Bay Area, in 2013. Ellen received a Bachelor of Science Degree from Western Michigan University. She lives in Flower Mound, TX, with her husband, Walter. They have two adult children, Domonique and Ashton.rn
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