| Name | Title | Contact Details |
|---|---|---|
Drew Maffei |
West Coast Sales Director | Profile |
Acaicia Technical Services is a Bridgewater, NJ-based company in the Software & Internet sector.
Carlson Software is a Maysville, KY-based company in the Software and Internet sector.
True Automation is a Plano, TX-based company in the Software and Internet sector.
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
Wowza is the experienced and trusted partner for reliable, scalable video solutions. For more than 15 years, Wowza has powered 35,000+ video implementations globally across a range of end markets, including media, enterprise, government, aerospace, healthcare, and more. Wowza`s video on demand (VOD) and live streaming solutions solve the most challenging aspects of video for its customers, ensuring reliable, secure experiences that businesses can trust from a SOC 2 compliant provider.