What Happened?
Toronto, ON-based Ada Appointed Chelsea MacDonald as Head of People and Operations
About the Company
As the market leader in Automated Brand Interactions, Ada is the only conversational AI platform purpose-built to support a scalable, automation-first customer experience strategy. By uncovering new opportunities for revenue, Ada`s automation is designed to transform reactive CX models to proactive, personalized profit generators. A global company, Ada`s automation and AI enables clients around the world, like Facebook, AirAsia, and Zoom, to increase valuable interactions across the entire customer journey and empower CX professionals to succeed.
About the Person
Chelsea MacDonald is Head of People and Operations at Ada. Previously, Chelsea held various senior HR leadership roles in the industry.
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