What Happened?
Agoura Hills, CA-based TouchCommerce Appointed Caroline Galbraith as Global Vice President of Human Resources
About the Company
TouchCommerce is the innovator in custom online engagement solutions that optimize conversion results for market-leading brands. Founded with a retail-driven perspective to replicate the in-store customer experience online, we combine leading-edge technology and deeply experienced talent to identify and convert high-value site visitors by providing the live assistance they need to complete their purchase. We design and deploy fully-integrated, customized solutions catering to individual client specifications. Leveraging our proprietary technology platform RightTouch, a targeting engine that deepens understanding of your visitor, our experts help you plan, engage and achieve results optimization. This unique combination enables real-time analytics for instant actionable insights. Whether for customer acquisition or customer care and retention, implemented together or separately, your TouchCommerce solution is built to increase sales, increase self-service and reduce support costs while ultimately ensuring a more satisfactory online shopping experience.
About the Person
Caroline Galbraith is Global Vice President of Human Resources at TouchCommerce. She is an excellent HR coach and she excels at developing and managing talent. She has a unique ability to cut to the heart of any HR or employee related situation and she instinctively knows how to move forward to resolve the issue. She is perceptive, passionate and committed, and her work ethic is outstanding.
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