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Logical Advantage is a Charlotte, NC-based company in the Software and Internet sector.
Established in 1999, Redknee provides critical real-time monetization software to some of the world’s largest communications service providers, delivering the most innovative real-time, pre-integrated billing and customer care solutions in the market. Today, our software addresses the needs of more than 200 service providers and touches one third of the world’s population on a daily basis. Redknee’s focus is on your business. At Redknee, we look beyond to a world where there are no limits to how service providers launch and support new markets, new offerings and new ideas. We believe in driving innovation in global communications and digital services, and are committed to helping all types of service providers from communications, utilities and railways to differentiate themselves with real-time, end-to-end solutions that address the entire subscriber lifecycle. From provisioning, rating, charging, billing, policy management and customer care, Redknee provides the solutions that help drive revenue, increase profitability and advance the customer experience.
Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand`s reputation at risk. Today`s consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.
For security and communications products, solutions and services, Bosch Security and Safety Systems is the preferred partner. Benefit from our worldwide expertise.
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