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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences. Our contact center software is ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it`s the perfect solution for both customer support to outbound sales teams. Our motivation is simple - everything we do must improve the life of the agent, and in turn, improve the customer experience.
First Solid is a Long Island City, NY-based company in the Software and Internet sector.
At ASRC Federal, we do work that matters. Our companies deliver a wide range of services to help our federal government customers execute their critical missions. Our employees are the cornerstone that enables us to provide creative, cost-efficient solutions in response to our customers` toughest mission challenges. ASRC Federal companies focus on key support areas, such as: - Information technology - Engineering and aerospace - Mission systems - Business solutions - Infrastructure and logistics Our companies employ over 5,500 professionals who embrace our customer-focused philosophy and bring a “can-do” attitude to resolve challenges in support of our customers` missions.
Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions. Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns. Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels. Vocalcom`s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce. Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,400 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom`s customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
Mondo Solutions is a San Diego, CA-based company in the Software and Internet sector.