| Name | Title | Contact Details |
|---|---|---|
Cliff McBride |
VP of Product | Profile |
Melissa Dreuth |
Vice President of People and Operations | Profile |
Established in 1997, Resource Solutions is a provider of Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions. As part of the Robert Walters Group – a world-leading specialist professional recruitment consultancy, our business has considerable resources at its disposal. With a global footprint across 29 countries, we`re able to work in close partnership with organisations and manage everything from global accounts with demanding resourcing strategies to single sites with lower recruitment volumes. We currently source and recruit for clients in over 60 countries, manage a recruitment budget of over £2 billion and hire tens of thousands of employees each year. We`re in a strong position in the market, and aim to build on that further still – developing quality solutions and driving service improvement, innovation and value in order to continuously exceed client expectations.
Mark Znowski and Paul Flynn created Eurostaff in 2003, seeing an opportunity to create a recruitment firm offering more than others in the market – a global approach with local knowledge. The beginnings of the company were humble, working with limited technology and no external funding, the success and growth of the company has always been a result of hard work and determination – and continues to be that way to this day.
Paul Melde oversees Kuder’s information technology infrastructure and provides leadership, planning, and management for the company’s information technology strategy, development, and implementation. Prior to joining Kuder in 2014, Paul served for 12 years as vice president of technology at Dice Holdings, Inc., where he was responsible for all aspects of technology, including operations, infrastructure, and security. During that time he also directed product software development and managed the technology team through the company’s IPO transition. Paul has over 20 years of experience in information technology leadership, application development, and program management. Prior to Dice, he worked for ING (formerly Equitable Life Insurance Company of Iowa), where he led product software development, project management, and business applications teams before being promoted to vice president of information technology for the ING Advisors Network. Paul began his career at Principal Financial Group as a technical analyst. Paul holds a bachelor’s degree in mathematics and a master’s degree in the history of technology and science from Iowa State University. He is a fellow of the Life Management Institute and a former director of the Technology Association of Iowa.
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NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions. To meet and surpass the growing and complex needs of our clients, NCO's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. NCO provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality. NCO operates a global network of over 100 operations centers running on a centralized data platform with the flexibility to respond to a rapidly changing marketplace, and to scale operations to meet client specifications. Our clients are empowered to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle. Like us on Facebook.com/ncogroup Follow us on Twitter.com/ncogroupinc Specialties CRM, Credit & Collections, BPO, Outsourcing, Call Centers, Customer Care