| Name | Title | Contact Details |
|---|---|---|
Heather McGinnis |
Vice President Human Resources | Profile |
ConverzAI is a company that provides an automated omni channel engagement system that sustains dynamic conversations with candidates to deliver qualified leads for recruiters to take to the finish line. They enable organizations to scale their engageme...
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond this sequenced routing system. As agents become free, our AI deploys specialized machine learning techniques to identify agents` unique interaction histories. In parallel, the technology identifies customers` histories and likely intent, in order to predict which customer-agent pairing is most likely to result in a successful outcome. On the back end, Afiniti further leverages AI and machine learning techniques to identify overarching conversational patterns. Its algorithms continually learn and improve, analyzing millions of interactions every day. Afiniti works closely with clients, using these observations to optimize pairings for the particular KPIs that matter most to their business, such as sales, retention, or collections.
Interactive One (www.interactiveone.com) is powered by the mission to create an online community and rich content and digital products that engage, entertain and inspire the lives of African Americans. Interactive One is a wholly owned subsidiary of Radio One (www.radio-one.com), a publicly traded cross-platform media company that is the 5th largest terrestrial Radio company in the country and the controlling owner of TV One, the fastest growing network in cable television. Across all of its platforms, Radio One reaches over 80% of the African American audience in the U.S. every single month and generates over $400 million in advertising revenue annually. Radio One also is involved in original programming, research, events and franchises, and many other aspects of media targeted primarily at African Americans.
iNine Technologies is a Princeton, NJ-based company in the Software and Internet sector.
LHP was established in 2001 Immediately, the once small software company began expanding into the company it is today. Currently, LHP Inc. has four subsidiary companies: LHP Software, LHP International, LHP Technologies and LHP Telematics.