HR Execs on the Move

Afiniti

www.afiniti.com

 
Founded in 2006, Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how well they are likely to interact. Afiniti uses a cutting-edge AI solution to identify and predict patterns in human interactions, subsequently using these predictions to optimally pair customers with contact center agents. In most contact centers today, as a customer contacts a company, they are typically routed to the next available agent. Afiniti® Enterprise Behavioral Pairing™ opens up a whole new world of possibilities that lead to better customer interactions by going beyond ...
  • Number of Employees: 5K-10K
  • Annual Revenue: $100-250 Million
  • www.afiniti.com
  • 1701 Pennsylvania Avenue North West Suite 600
    Washington, WA USA 20006
  • Phone: 877.721.9158

Executives

Name Title Contact Details
Michael Myshrall
Chief Financial Officer (CFO) Profile
Nancy Shanahan
Senior Vice President, Marketing Profile
Michelle Digulla
Chief People Officer Profile
John Birrer
Chief of Staff Profile

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