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You can do everything right as a company. You can build the right products, invest in the top talent, choose the right strategies, launch the best marketing campaigns. But standing between you, and your customer saying “yes” to buying what you sell, are your great customer conversations. Making sure that great conversations happen on purpose, instead of by accident, is a company-wide effort involving products, marketing and sales teams. That’s because it takes three things to have a winning conversation. You first have to develop the messages to break the status quo and differentiate your solution. You then need to deploy those messages in tools that generate demand and equip salespeople to succeed. And finally, you need to give your salespeople the skills to use those messages and tools to deliver conversations that win. At most companies, these activities are performed in silos. Only Corporate Visions has integrated the three key components of a great conversation—messages, tools and skills—into a system that aligns marketing, products and sales teams in a common effort to improve your ability as a company to articulate value. When everything else appears to be the same, the best stories told the best will win every time.
Glia (formerly SaleMove) enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.
The American Tort Reform Association is a Washington-based nonprofit working to improve Americas civil justice system.
Network Cargo Systems Inc. is a Toronto, ON-based company in the Business Services sector.
Alphamail Corporation is a Calgary, AB-based company in the Business Services sector.